Knowledge Base

Support resources and documentation for the Automattic for Agencies program.

Getting Started

Dashboard and Account Summary

Automattic for Agencies portal overview

Signing up & managing your Automattic for Agencies account

Invite and manage team members

2 other articles

FAQs

What data does the Automattic for Agencies plugin sync? 

Overview of Automattic for Agencies

About Automattic for Agencies

Service guidelines 

Automattic for Agencies client plugin

Dashboard

Site Management

Adding existing sites to the sites dashboard

The sites dashboard

Removing sites from the sites dashboard

1 other article

Support and Troubleshooting

Signing up & managing your Automattic for Agencies account

Fix ‘Automattic for Agencies’ plugin issues

Support offering for partner agencies

1 other article

Products and Hosting

Hosting – Pressable

Upgrading your hosting plan

Purchase new hosting: Pressable

Hosting – WordPress.com

Upgrading your hosting plan

Create and configure a new WordPress.com site

Purchase new hosting: WordPress.com

2 other articles

Managing Purchases

Purchases

The marketplace

Refund a Purchase

1 other article

Referrals and Revenue Share

Referring products to clients

Automattic for Agencies earnings

Migration incentive tracking

2 other articles

Billing

Agency

Billing and payments

Billing Migration FAQ for Agencies

Client

Client billing & payments

Managing licenses when clients move on

Resources and Partnerships

Agency Directory

Agency directory listings 

Adding a logo to the Partner Directory agency profile

Partnerships

Agency tiering & benefits

Marketing yourself as an Automattic for Agencies partner

Still feeling stuck?
Have some feedback?