Cancel a referral purchase

You can cancel any product or hosting subscription from your client dashboard at any time. Cancellation takes effect immediately.

In this guide, you will learn how to cancel a subscription and understand how refunds work.

1. Navigate to Your subscriptions in your client dashboard.
2. Locate the product you want to cancel.
3. Click “Cancel the subscription” in the Actions column.
4. Confirm the cancellation when prompted.

The subscription is cancelled immediately and the product is removed from your site.

Refund eligibility depends on your billing period and when you cancel:

• Automatic refund: If you cancel within the automatic refund window, a full refund is issued without any action required.
• Refund via support: If you cancel between the automatic refund window and 30 days after purchase, contact support to request a full refund.
• After 30 days: No refund is available.